Privacy Policy

This Privacy Policy document contains information about the type of information that is collected and recorded by Martin Furber, available at www.martinfurber.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at: solutions@martinfurber.com

This website is operated by

Martin Furber & Co Ltd

22 Winckley Square

Preston

Lancashire   PR1 3JJ

We are registered with the Information Commissioners Office – Registration Number: ZA828364

The data controller is Martin Furber & Co Ltd

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• Our needs to perform a contract with you
• You have given us permission to do so
• Processing your personal information is in our legitimate interests
• We need to comply with the law

Personal data that we process shall not be kept for longer than is necessary. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us by email.

Your Rights

In certain circumstances, you have the following data protection rights :

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability
• The right to withdraw consent

Contact Form

When you contact us via our website Contact form, we will collect your name and email address, together with the IP address of the device you are using. By using the Contact Form you consent to us using this information for correspondence purposes, notably to discuss your interest in Hypnotherapy treatment and to book an appointment. To have your email deleted from our records, please contact us by email.

News Subscription Service

When you sign up to our News Subscription service, we will collect your email address. By using the News Subscription service you consent to us using this information in order to send you by email our News Posts as and when they are published. To unsubscribe and have your email deleted from this service, either click “Unsubscribe” at the bottom of a News Post email, or contact us directly by email with the word unsubscribe in the subject line.

Testimonials

Subject to your prior consent, we may publish information you provide about treatment you received from us as a Testimonial on our website. Such information may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such information by others. To have your testimonial deleted from our website please contact us by email.

Cookies

Like any other website, our website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. More information on how to do this can be found by visiting the following links :

• https://support.google.com/chrome/answer/95647?hl=en (Chrome);

• https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

• http://www.opera.com/help/tutorials/security/cookies/ (Opera);

• https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

• Manage Safari cookies for Apple devices – Apple Support (UK) 

• https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Note that if you block cookies, some features of our website may not be available to you.

Links to other sites

Our website may contain links to other sites (Facebook, Twitter, PayPal etc). Our Privacy Policy does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these other sites for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Log Files

Our website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Children’s Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Consent

By using our website, you hereby consent to our Privacy Policy. We may update this Privacy Policy from time to time, and we invite you to check this page periodically to ensure you are happy with any changes to it.

Additional Policy Information

Therapy and the therapeutic alliance which is created when you engage with us is only possible with your complete collaboration. Your safety and privacy are our number one priority at all times.

Zoom Therapy

If you decide to engage in therapy over zoom then your connection with us is completely secure and the session is encrypted from beginning to end.

Once you have booked an appointment you will receive an invitation via email to link directly with us at the chosen day and time. Admission into the appointment is via a unique link and password which will be sent to you. The password etc are unique and valid for that session only. Our connection is completely secure, all communications between us during each therapy session are encrypted end to end. These sessions are not recorded. No data from the transmissions is kept. The only participants in the therapy will be myself as the therapist and yourself – the client.

I operate from a completely secure premises and nobody else will be a party to our therapy sessions.

As part of therapy it is essential for me to ask various medical and lifestyle questions. These are recorded into secure client records and need to be kept for their sole purpose of being clinical records. All clinical records are stored under the strictest of criteria as required by law and by the regulations I must adhere to as part of my various professional accreditations.

As part of your therapy I may need to obtain details of your GP or any other mental health-care professional who may be treating you. This is a legal requirement and is also necessary to comply with the requirements of my professional indemnity insurance. I will NEVER contact any of these people without your prior written consent, except in an emergency situation where I would have a duty of care to protect you from seriously harming yourself or others.

A record of each session is kept in order to monitor your progress throughout the therapy.

This service operates under the laws of the United Kingdom, regardless of the country you are in.

Should you ever wish to see a record of the data we hold about you under the GDPR regulations this can be obtained from us by requesting it in writing at the address above. Such information will be provided promptly and in all cases within 30 days of such a request being made.

In-person therapy

Face-to-face and in-person therapy sessions conducted at my premises are held in complete privacy. All details and records are kept in a locked safe accessible only by me. Your details are not shared with anyone unless I have your full written consent.

As part of my conditions of treatment I will need to take a brief medical history from you together with details of your GP and any other mental health professionals who may be treating you. I will only contact them if I have your written consent, unless I need to contact them because I feel you are in danger of causing harm to yourself or others, in which case I may have a duty of care to report the matter to them.

Your privacy and mental welfare are my main concern at all times. The basis of any therapeutic relationship is one of trust and confidence. Your safety, welfare and mental wellbeing are at the heart of everything we do, if you have any concerns whatsoever or need any further clarification then please feel free to discuss this with us.

Thank you.